Main Office

Victor Oraco came out to service my air conditioner and did a great job. He was friendly and easy to talk to, while also remaining professional throughout the visit. He clearly knows his trade and took the time to explain what he found and answer my questions without making me feel rushed. It’s hard to find technicians who are both knowledgeable and personable, and Victor definitely fits that description. My AC seemed to be working fine, or so I thought, so this was just a checkup. But Victor identified a couple of issues that indicated a larger problem was just around the corner. After making the repairs, he clearly showed me the significant improvements in my system’s performance. These repairs not only improved my AC’s performance today, which should help reduce future electric bills, but also greatly reduced wear and tear on the system. I wouldn’t hesitate to recommend Larson and Victor to anyone needing HVAC service.

Travis was fantastic! Honest, thorough and considerate of our home. He sat down with us and went over what he found during our check up. He provided pictures and explanations of how certain parts were functioning and how to improve the longevity of our unit. Pricing was also very reasonable We are so thankful that we changed to Larson Air Conditioning. Travis is A+++ (plus our dog thought he was pretty great too )

Victor was very thorough and explained things as we went over them. I am not one to pay extra for a club but Victor explained all the potential benefits. Their regular fee is quite reasonable and I will definitely have Larson continue to do my annual A/C maintenance .

Larson Air Conditioning is the most unprofessional, dishonest, and abysmal service-based company I've ever used. If you live in Phoenix, you understand that getting your HVAC replaced in the summer is essentially extortion. But this review isn't about their ludicrous prices, it's about receiving damaged goods, improper installation, terrible customer service, and a level of gaslighting that rivals your worst past relationship. I was out of state when it was determined that the HVAC on my house needed to be replaced. My elderly parents were staying at my house, so they were able to receive all members of the Larson team in person while I did the bulk of the communication by phone. I paid the deposit (half) and the unit was installed. They told my parents and me everything went well, but I had my dad take a picture of the unit from the backyard (remember, it's on the roof) just in case. I noticed a bent panel and dangling wires. A woman called to collect final payment and I brought this to her attention. It was news to her. Somehow I caught it from a grainy, zoomed-in picture but they missed it up close. As you might expect, it was done incorrectly but they were prepared to take final payment until I pointed out their errors. They sent two people to do a shoddy repair job. I spoke to Josh, the installation manager, and he claims that was the plan all along. My thought - you purposely damaged a new unit and installed it incorrectly? Aside from the loose wires and damaged panel, they had to come back with the crane to replace the entire base/brackets that support the unit. All according to plan, supposedly. Once they replaced the brackets, fixed the loose wires, and covered up the damage, they again called asking about final payment. I said I wanted to speak to Josh about actually replacing the damaged panel rather than just covering it up. Josh assured me it was ordered and would be there in 1-2 days. I had to call a week later because I never heard back. They said they needed to order the part. Someone came today to replace the panel (this is like 2 weeks later at this point), but it was the wrong size. Spoke to Josh once more. He said he had one in-house he wanted to try because the new one would take another 10 days to arrive. In case you're wondering, I did provide final payment promptly (stupidly) and I'm still waiting for full resolution. This is the short version of it because the actual exchange wouldn't be able to fit within the text limitations. Save your money. More importantly, save your time and sanity. Look elsewhere for any AC repairs and replacements unless you enjoy expensive services you can't depend on.

We were beyond pleased with our experience with Larson Air Conditioning from the initial estimate through the entire installation process. From the very beginning, their team went above and beyond to ensure we were getting the best system for our home. We had received estimates from other companies that recommended a variable-speed system, but Mark, our estimator, took the time to explain why that wouldn't actually be the best fit for our home. He walked us through how our current return air setup would limit the benefits of a variable-speed system unless we invested in additional modifications to improve airflow. Instead of trying to sell us the most expensive option, he focused on what would truly work best for our home. He answered every question we had and made sure we fully understood our options. Zack and Alonzo, our installers, were equally impressive. They were professional, communicative, and treated our home with care throughout the installation. The entire process was smooth, and it's clear that customer service and quality workmanship are priorities for Larson Air Conditioning. We highly recommend Larson Air Conditioning to anyone looking for an honest, knowledgeable, and professional HVAC company.